Basic covers everything you need to take bookings and run the floor. Pro adds email marketing and gift cards.
Basic and Pro plan features
Features
Basic
Pro
BOOKINGS
Your own booking page
Included
Included
Website widget, floating button and QR code
Included
Included
Auto-confirm bookings or approve each request
Included
Included
Guests change or cancel online
Included
Included
Party size limits and spam protection
Included
Included
Unlimited bookings, 0% booking commission
Included
Included
FRONT OF HOUSE
Reservations list that refreshes every 20 seconds
Included
Included
Live floor plan
Included
Included
Waitlist
Included
Included
Four team roles, unlimited team members
Included
Included
Several restaurants under one login
Included
Included
GUESTS AND EMAILS
Guest CRM with visit history and notes
Included
Included
Confirmation, reminder and thank-you emails
Included
Included
Booking alerts for your restaurant
Included
Included
REPORTS
Reports for owners and managers
Included
Included
EMAIL MARKETING
Email campaigns
Not included
Included
Birthday, anniversary and win-back automations
Not included
Included
AI help writing campaigns
Not included
Included
250 free email credits every month
Not included
Included
Email credit packs
Not included
Included
GIFT CARDS
Check and redeem existing gift cards
Included
Included
Issue digital gift cards
Not included
Included
Gift Card Payments dashboard
Not included
Included
SUPPORT
Personal onboarding
Included
Included
Email support
Standard
Priority
PRO
Email credit packs
Pro includes 250 free email credits every month. Planning a bigger campaign? Add a one-off pack. One credit sends one marketing email to one guest.
Your free credits are always used first
Free credits refresh on the 1st of each month in your restaurant's time zone and don't roll over
Paid credits never expire
1,000 EMAILS
$10NZD
one-off, plus applicable taxes
2,000 EMAILS
$18NZD
one-off, plus applicable taxes
3,000 EMAILS
$25NZD
one-off, plus applicable taxes
HOW BILLING WORKS
No surprises on your bill
Priced per venue
Each restaurant has its own plan. Run two venues and you pay for two plans, managed from one login. Our team sets up extra venues for you.
30-day free trial
Add a card to start your trial. You're not charged until it ends, and you can cancel before then from your Billing page.
Change plans anytime
Moving up to Pro takes effect straight away and is prorated. Moving down to Basic happens at the end of your billing period, so you keep Pro until then.
Cancel anytime
Cancel from your Billing page. Your plan stays active until the end of the period you've paid for.
Secure payments by Paddle
Paddle is our merchant of record. They run checkout, keep your card details safe and work out the tax for your region. Your card details never touch InstaTable.
Invoices in your dashboard
Every InstaTable invoice is listed on your Invoices page with a PDF download, showing the tax for your region.
COMING SOON
On the way for every plan
Guest deposits and online gift-card sales: 0% commission, straight to you.
Your guests' money goes straight to you. Gift card sales and booking deposits are paid directly into your restaurant's own Stripe account. InstaTable never holds your guests' money and takes no commission on it. You pay only Stripe's standard processing fees.
(Online gift cards and deposits: coming soon.)
Push notifications
New bookings and changes on your phone or tablet, on every plan.
Pricing questions
Is there a fee per booking?
No. You pay one flat monthly price per venue. There's no booking commission and no limit on how many bookings you take.
Do I need a card to start the trial?
Yes. Your 30-day trial starts when you add a card, and you're not charged until it ends. Cancel before then and you won't be charged.
What does "plus applicable taxes" mean?
Paddle, our merchant of record, adds the tax that applies where your restaurant is (for example, GST in New Zealand) at checkout and shows it on your invoice.
Can I switch plans later?
Yes. Upgrading to Pro takes effect straight away and is prorated. Downgrading to Basic happens at the end of your billing period. During your trial you can switch without being charged.
I run more than one restaurant. How does that work?
Each venue has its own plan, and you manage all of them from one login with a restaurant switcher. Our team adds extra venues for you during onboarding.
What happens to my gift cards if I move to Basic?
Gift cards you've already issued can still be checked and redeemed on any plan. Issuing new cards needs Pro.
What is an email credit?
One credit sends one marketing email to one guest. Pro includes 250 free credits a month, and you can buy packs if you need more.
Start with a 30-day free trial
We're onboarding a small group of independent restaurants in New Zealand and Canada. Apply now and we'll reply within 2 business days.